At Loyalty Plans LLC, we are committed to delivering high-quality architectural services and ensuring client satisfaction. Because our work involves custom designs and professional time, refunds are handled according to the following terms:
1. Consultation Fees
- Initial consultation fees are non-refundable once the consultation has been completed.
2. Design Services
- Refunds are not available for completed design work, drawings, or deliverables already provided.
- If a project is canceled by the client before design work begins, a partial refund may be issued minus administrative and consultation costs.
3. Project Deposits
- Deposits made to secure project work are non-refundable, as they cover time, resources, and scheduling commitments.
4. Delays & Client Responsibility
- Refunds will not be granted due to client-related delays, incomplete information, or lack of timely approvals.
5. Company Cancellations
- If Loyalty Plans LLC cannot complete a project due to unforeseen internal reasons, clients will receive a fair and proportional refund based on the amount of work not delivered.
6. Dispute Resolution
- Any refund-related disputes will be handled in accordance with the signed agreement and governed by the laws of the State of New Jersey.
Contact Us
For questions about our refund policy, please reach out:
📍 575 Grove St Unit H2 Clifton, NJ 07013
📞 +1 (551) 348-9679
📧 info@loyaltyplansllc.com